Can I have a swatch?
Of course you can! You may order up to 5 swatches free of charge but you will be charged for the postage.
Do the colours in the fabric match your product photos?
We do our best to accurately represent our products with clear photographs that are as close as as possible to the actual colour. However, due to the vast colour variances in monitors and mobile devices we cannot guarantee that the colours will be an exact match to those shown on our site. If you are unsure, you are welcome to order a swatch.
What amount do I put in the quantity box?
We sell in units of 0.5 meters. So if you want 0.5 meters, put 1. If you want 1 meter, put 2. 1.5? 3 and so on.
How should I care for my fabric?
We strongly advise pre-washing any fabric before use as it does tend to shrink a little during the first wash.
We include care instructions from our manufacturers in the fabric description box. It is advised to follow these as we cannot be held responsible for any damage caused during the washing and drying process.
I do not live in Hong Kong, can you deliver to me?
We most likely can. However, it may take a little longer to reach you! Have a look at our Delivery and Returns page for shipping information.
Where does your fabric come from?
We work directly with manufacturers, wholesalers and other local fabric businesses in Hong Kong S.A.R and Mainland China. We aim to ensure all the fabric we supply has the Oeko-Tex Standard 100 certificate - this means it has been rigorously tested for harmful substances.
Can you help me find and purchase a specific fabric?
Never say never! We are just over the border from the mainland where all the fabric manufacturers and factories are and we have some fabulous wholesalers in Hong Kong. It is likely that we can help you find what you are looking for. Drop us an email at firstname.lastname@example.org
Why don't you stock - (brand name) fabric / (brand name) haberdashery / sewing patterns?
It is our dream to be able to provide all of these things one day. If you are a supplier please feel free to contact us.
What is your returns policy?
Please visit our Delivery and Returns page.